Privacy Policy

Effective Date: 17 July, 2023
Last Updated: 14 July, 2024

This Privacy Policy outlines how Doncaster Banners (“we”, “our”, “us”) collects, uses, and safeguards your personal information when you interact with www.doncasterbanners.co.uk.

This policy applies only to data collected through our website and complies with the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We collect personal data you voluntarily provide, including:

Name
Email address
Phone number
Billing and shipping addresses
Payment details (processed securely by third-party gateways—we do not store your card info)
Order history and any correspondence with us

We also collect data via cookies and tracking tools. See Section 6 for more details.

2. How We Use Your Data

Your personal information is used solely for business operations, including:

Processing and fulfilling your orders
Responding to support requests
Sending order updates, product info, or policy changes
Generating invoices and receipts
Sending promotional emails (only if you’ve opted in)

We never sell or rent your data. We may share it with trusted providers like couriers or payment platforms to complete your order.

3. Your Rights Under UK GDPR

You have the right to:

Access your personal data
Correct or update inaccurate data
Request deletion (“right to be forgotten”)
Restrict or object to certain types of data processing
Request a portable copy of your data (e.g., CSV file)

To exercise your rights, contact us at support@doncasterbanners.co.uk. We respond within 30 days, as per UK GDPR guidelines.

4. Data Security

We take your data security seriously. Measures include:

SSL (TLS 1.2) encryption on all website pages
Secure AES 256-bit data storage
PCI-DSS compliant payment processing
Access controls to limit staff access
Regular secure offsite backups

No system is 100% foolproof, but in the event of a breach, we will notify affected users promptly.

5. Registration & Orders

When you register or place an order, you may need to provide personal details. This information is essential for processing, confirming, and delivering your order.

We retain this information for legal, accounting, and customer service purposes only.

6. Cookies & Tracking

We use cookies to:

Remember your preferences
Track website usage (anonymously)
Enhance user experience
Enable secure login and transactions

Cookies do not store personally identifiable information. By continuing to use our site, you consent to our Cookie Policy. You can disable cookies in your browser, but site functionality may be affected.

7. External Links

Our site may link to third-party websites. We are not responsible for their content or privacy practices. Please review their policies independently.

8. Marketing Emails & Newsletters

If you choose to subscribe, we may send updates and special offers from Doncaster Banners. You can opt out anytime using the unsubscribe link in the email or by contacting support@doncasterbanners.co.uk.

9. GDPR Compliance

We ensure compliance with UK GDPR through:

Data Processing Agreements with third parties
Consent-based data collection
Access/export/delete tools for your data
Rapid breach notification systems

10. Policy Updates

This Privacy Policy may be updated occasionally. Changes will appear on this page, with the most recent version date noted above. We encourage you to review it periodically.